Awards for Victoria Lodge

AA 5 YELLOW STAR GUEST ACCOMMODATION

AA 5 Highly Commended Yellow Star Guest Accommodation

From large luxury hotels to snug country inns, the Top Hotels are our best hotels in the country. They are selected from each of the star-rating levels for their exceptional quality of accommodation and customer service.

Additional information on this classification scheme is available from AA.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-assessed accessibility details

Parking

  • Surface of the car park and pathway leading to entrance is
  • Yes
    Solid ie tarmac / concrete etc
  • Route from the parking area to the entrance:
  • Yes
    Has a ramp

Entrance

  • Yes
    Steps to the main entrance
  • 1
    Number of steps to entrance
  • Yes
    Entrance well lit
  • Yes
    Bell at main entrance

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
  • Yes
    Lounge
  • Yes
    Guest information available in large print (14pt and over)

Dining

  • Yes
    Level access (no steps/thresholds) or access by ramp or lift
  • Yes
    Good contrast between the floor and walls
  • Yes
    Menus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
  • Yes
    Sugar free (diabetic)
  • Yes
    Gluten free (coeliac)
  • Yes
    Lactose free (dairy free)
  • Yes
    Vegetarian

Bedrooms

  • Yes
    Bedroom furniture can be re-arranged if requested by guest
  • Yes
    Bedroom with non-allergenic bedding available
  • Bathrooms available with:
  • Yes
    Separate shower unit
  • Yes
    Bath with shower
  • Yes
    Bath
  • Yes
    Bedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)

General

  • Yes
    Proprietors/staff available 24-hours
  • Yes
    Emergency evacuation procedures for guests with disabilities